At Auto West group, our number one company value is putting customers first, so your health & safety as well as your investment is our top priority. Please use this page to learn how we adapted the way we do business to provide you a safe and comfortable experience at our dealerships.
Should you have any questions, call us at 604-273-2217 or visit this page and select the store you wish to contact.
Please read below to see how we can help you remain safe and mobile on the road.
The Auto West BMW and MINI Richmond Service Departments are currently open Monday to Saturday (8 AM to 6 PM), and offering safe and touch-free appointments. We remain committed to providing repairs and maintenance for your vehicle to ensure your safety on the road.
We understand this is still a critical time during the pandemic, as such, we want to assure you we have continued to practice health & safety measures at our store to keep you and our staff safe. This is what we have put in place:
Book your safe & touch-free appointment now: Visit autowestbmw.com or minirichmond.ca to book online or over the phone.
At Auto West Group, we commit to providing a safe, seamless and comfortable car buying experience for our clients. Whether you want to shop from the comfort of your home or you wish to visit us in-store, we will accommodate your preference.
For your ultimate convenience, we can bring the Test Drive to you, or you can visit us in-store. Either way, we recommend you to book your appointment ahead of time so we can prepare the vehicle for a clean and safe test drive. Here are some steps to help you start your shopping journey:
All high-touch surfaces in the showroom and vehicles are disinfected for you and the next person. Steering wheel and seat covers are available. Health & Safety protocols are followed as outlined in the below section.
If you wish to shop and meet us virtually, we can set up a phone or video call or simply communicate via email. We can still show you the vehicle and go through all the details as if you were at the store!
Get in touch with our Lease & Finance Specialist to learn about your options. Call 604-303-8110 or email [email protected] to find out how we can help. You can also click here to learn about Lease Maturity Options.
We remain open for business and have enhanced our services and implemented health & social distancing protocols to better support you. But please note, in consideration of the rapidly evolving changes we are experiencing due to COVID-19, we may need to adjust our business hours and way of doing business temporarily with no or little notice.
Here are the current store hours at our following locations:
AUTO WEST BMW.
________________________
SALES.
Monday to Thursday – 9:00 AM to 7:00 PM
Friday & Saturday – 9:00 AM to 6:00 PM
Sunday – Closed
SERVICE & PARTS.
Monday to Saturday – 8:00 AM to 6:00 PM
Sunday – Closed
MINI RICHMOND
_____________________
SALES.
Monday to Thursday – 9:00 AM to 7:00 PM
Friday & Saturday – 9:00 AM to 6:00 PM
Sunday – Closed
SERVICE & PARTS.
Monday to Saturday – 8:00 AM to 5:30 PM
Sunday – Closed
We want to assure you we have continued to take the necessary steps across all departments to help support the health and well-being of our customers and staff. As such, the following measures are in place and practiced:
We will continue to keep you up-to-date with any related changes at our dealerships that may affect you. We are closely monitoring and following the guidance of the Public Health Agency of Canada, BC Government, and the World Health Organization, to ensure we are doing our part to keep you and our communities safe.
Here are some resources to help keep you and others safe and informed:
We want to thank you for your support and understanding and genuinely ask that you take care of yourself and those around you during this challenging time.
Be kind, stay safe, and let’s work together to be stronger.